Students

Getting Started

Get help using 'Getting Started'

Classes not displaying in JICS?

If you do not see your classes listed in JICS under "My Courses" on the left navigation, you need to contact the Financial Office and Business Office to be financially cleared to attend class.  Their offices are located in the Cox building.  You can also contact them via email or phone.

Technology Questions

This page is designed to answer students' questions about technology issues and who to contact. If you don't find the answer, please fill out our Help Desk form for additional assistance.

Before your first term at PSU, you will receive several emails from the CITS department.  One email will include your login information to email and JICS.  The second email will include your password to each system.  If you did not receive these emails, or if you forgot your password and have not set up DUO, please complete the Help Desk form.  Be sure to include your personal email address on the form along with a description of the problem.

Email

Getting started with email

JICS

JICS is our Student information system and eLearning website.  From this website, you can access your classes, check your schedule, review your degree plan, download an unofficial transcript, and much more.  

To log into JICS, the username and password are different than your email account.  We recommend that you change your initial JICS password.  If you forget your password for JICS, please complete the Help Desk form and we can reset your password to JICS.  

How to change your JICS Password?

  1. Log into JICS with the username and password provided.
  2. Go to My Profile to reset your password
  3. Save your password to your phone or computer.
  4. When you log into JICS next, use the new password.

NetPartner

NetPartner is our Financial Aid website.  Once you have completed your FAFSA, you can create an account on NetPartner and manage your awards.  If you forgot your password to NetPartner, you can use the forgot password link or contact the Financial Aid office for assistance.

Bookmarks

Get help using 'Bookmarks'

  • Ungrouped

    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Student Technology

    Name Description Status Source
    PSU Self Service Portal Required ssp.philander.edu Edit PSU Self Service Portal Delete PSU Self Service Portal
    NetPartner Required netpartner1.philander.edu Edit NetPartner Delete NetPartner
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

Handouts

Get help using 'Handouts'

  • Ungrouped

    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Student Technology

    Name Description Status Source
    DUO Instructions Required Duo instructions.pdf Edit DUO Instructions Delete DUO Instructions
    Register your Account Required Registering your account on PSU Self Service Portal.pdf Edit Register your Account Delete Register your Account
    Install the Avigilon OpenPath App Required Installing the Avigilon Openpath App.pdf Edit Install the Avigilon OpenPath App Delete Install the Avigilon OpenPath App
    Reset Password Required Resetting your Password on PSU Self Service Portal.pdf Edit Reset Password Delete Reset Password
    Unlock Account Required Unlock your account on PSU Self Service Portal.docx.pdf Edit Unlock Account Delete Unlock Account
    Wireless Access Required Wireless Instructions.pdf Edit Wireless Access Delete Wireless Access
    Change JICS Password Required Change JICS Password.pdf Edit Change JICS Password Delete Change JICS Password
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.