This page is designed to answer students' questions about technology issues and who to contact. If you don't find the answer, please fill out our Help Desk form for additional assistance.
Before your first term at PSU, you will receive several emails from the CITS department. One email will include your login information to email and JICS. The second email will include your password to each system. If you did not receive these emails, or if you forgot your password and have not set up DUO, please complete the Help Desk form. Be sure to include your personal email address on the form along with a description of the problem.
Email
Getting started with email
JICS
JICS is our Student information system and eLearning website. From this website, you can access your classes, check your schedule, review your degree plan, download an unofficial transcript, and much more.
To log into JICS, the username and password are different than your email account. We recommend that you change your initial JICS password. If you forget your password for JICS, please complete the Help Desk form and we can reset your password to JICS.
How to change your JICS Password?
- Log into JICS with the username and password provided.
- Go to My Profile to reset your password
- Save your password to your phone or computer.
- When you log into JICS next, use the new password.
NetPartner
NetPartner is our Financial Aid website. Once you have completed your FAFSA, you can create an account on NetPartner and manage your awards. If you forgot your password to NetPartner, you can use the forgot password link or contact the Financial Aid office for assistance.